Contact Us
Call/SMS: 7039512661
Email: Info@caragari.com
Address: 6514 Springfield Mall, Springfield, VA 22150
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Frequently Asked Questions
What is Caragari, and what products do you offer?
Caragari, meaning "Expert," specializes in traditional South Asian and Middle Eastern attire, fine jewelry, and elegant footwear. With over three decades of expertise, we offers a curated selection that reflects culture, heritage, and personal style. The collection includes:
- Clothing: Intricately embroidered sarees, regal lehengas, modern kurta sets, and classic sherwanis designed to empower and celebrate individuality for every occasion.
- Jewelry: Timeless pieces like statement necklaces and delicate bangles, each crafted to complement the clothing and enhance any look with elegance.
- Footwear: A mix of refined heels for celebrations and classic flats for everyday wear, blending style, quality, and comfort.
Caragari is committed to providing a personalized shopping experience, helping customers find pieces that not only suit their style but also celebrate their individuality. Our boutique is located at Springfield Town Center, inviting you to a world of vibrant colors, intricate patterns, and timeless elegance.
What is Caragari return policy?
No Returns or Exchanges: Jewelry, Party Wear, and Bridal items are FINAL SALE and cannot be returned or exchanged under any circumstances.
Lawn and Other Items: Returns are accepted within 14 days of purchase, provided items are unworn, unused, with original tags attached, and accompanied by a receipt.
Worn or Used Items: We do not accept returns for any items that show signs of wear or use.
Proof of Purchase: A receipt is required for all returns.
To initiate a return, simply contact our support team with your order details, or submit a return request through your orders in account. Once your return request is approved, you’ll receive instructions for shipping the item back.
Please note: The original shipping cost is non-refundable, and customers are responsible for covering the return shipping fees.
Once we receive and process the return, your refund for the product will be issued promptly.
For any questions or assistance, our support team is here to help!
Where is my refund amount?
Once we receive and inspect the returned item, we’ll issue a refund to your original payment method within 7-10 business days. Shipping fees are non-refundable unless the item was damaged or incorrect.
Does Caragari provide shipping updates and tracking information?
Yes, once your order ships, we will send you a tracking number to monitor your shipment. You can also check status and track your Orders from your account.
What is the response time for inquiries?
We aim to respond to all inquiries within 24 hours during business days.
What should I do if my Caragari order is damaged or incorrect?
If you receive a damaged or defective product, please contact us within 7 days of receipt for a replacement or refund.